Retail and sample orders
Processing usually takes 1-3 business days after payment and stock confirmation. Estimated delivery depends on destination, product attributes and selected carrier.
Policy draft
Shipping Policy
Last updated: 2026-05-07. This draft should be finalized after the company entity, return address and carrier contracts are confirmed.
Wholesale orders
Bulk orders are quoted separately. Lead time depends on inventory, packaging, certificate matching and any OEM/private label requirements.
DDP availability
DDP or customs-included shipping is available for selected destinations and must be confirmed in the quotation before dispatch.
| Shipping layer | Typical use | Promise level |
|---|---|---|
| DDP Priority | Southeast Asia and Russia selected lanes | Confirmed per quote |
| Tracked air | EU/UK/US retail and samples | Duties included only when route confirms it |
| Premium express | High-value samples | Quoted offline due to battery and customs requirements |
| Wholesale freight | Bulk orders | EXW, FOB, DAP or confirmed DDP |